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Terms of Service

Last updated: 20 September 2025

By using CellPilot, you agree to these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By accessing or using CellPilot, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service.

2. Service Description

CellPilot is a Google Sheets add-on that provides automation tools and features including:

  • Data cleaning and formatting tools
  • Duplicate removal functionality
  • Formula generation assistance
  • Email automation features
  • Usage tracking and analytics

3. User Accounts

To use CellPilot, you must:

  • Have a valid Google account
  • Provide accurate and complete information
  • Maintain the security of your account
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account

4. Subscription and Billing

Free Plan: 25 operations per month at no cost

Paid Plans: Starter (£5.99/month) and Professional (£11.99/month)

  • 7-day free trial for paid plans
  • Automatic monthly renewal unless cancelled
  • Cancellation takes effect at the end of the billing period
  • No refunds for partial months
  • Prices subject to change with 30 days notice

5. Acceptable Use

You agree not to:

  • Use the service for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the service
  • Interfere with or disrupt the service
  • Transmit viruses or malicious code
  • Share your account with others
  • Reverse engineer or attempt to extract source code
  • Use the service to process sensitive personal data without proper authorization

6. Intellectual Property

All content, features, and functionality of CellPilot are owned by CellPilot Ltd and are protected by international copyright, trademark, and other intellectual property laws. You retain all rights to your spreadsheet data.

7. Data Processing

CellPilot processes your spreadsheet data to provide the requested services. We:

  • Process data only as necessary to perform operations
  • Do not store your spreadsheet content permanently
  • Implement automatic backups before operations
  • Delete temporary data after processing

8. Limitation of Liability

CellPilot is provided "as is" without warranties of any kind. We are not liable for:

  • Data loss or corruption
  • Service interruptions or delays
  • Indirect, incidental, or consequential damages
  • Loss of profits or business opportunities

Our total liability shall not exceed the amount paid by you in the last 12 months.

9. Indemnification

You agree to indemnify and hold harmless CellPilot Ltd, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the service or violation of these terms.

10. Termination

We may terminate or suspend your account immediately, without prior notice, for:

  • Breach of these Terms of Service
  • Fraudulent or illegal activity
  • Non-payment of fees
  • At our sole discretion

11. Changes to Terms

We reserve the right to modify these terms at any time. Material changes will be notified via email or through the service at least 30 days before taking effect. Continued use after changes constitutes acceptance.

12. Governing Law

These Terms of Service are governed by the laws of the United Kingdom. Any disputes shall be resolved in the courts of England and Wales.

13. Contact Information

For questions about these Terms of Service, please contact us at:

Email: legal@cellpilot.io

Address: CellPilot Ltd, London, United Kingdom